Shipping policy
Thank you for choosing ChillStride. We are committed to getting your order to you as quickly as possible.
Processing Time: All orders are processed within1– 3 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Times: Because we work with global suppliers to bring you the best deals, shipping usually takes between 7 to 15 business days. Please note that shipping times are estimates and not guarantees.
Tracking: Once your order is shipped, you will receive an email with a tracking number so you can follow your package’s journey.
Shipping Rates: We offer [Free / Fixed] shipping on all orders.
Delays: If we are experiencing a high volume of orders or unexpected logistics delays, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.